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Driver Policy & Cancellation Policy

Accompanying help/Drivers:

  • No designated arrangement at property for accompanying help/drivers. Arrangements are available at road head near parking.  Food and stay options are available there at nominal prices.  It is best if driver himself negotiate with guest house/restaurant owners.  All the nearby guest houses have cellular connectivity, so you can remain in touch.
  • In case if you want help/driver to stay at the property itself, do confirm with us in advance, and if possible for us, we can allow help/driver to stay in staff cottage. In this case, stay to be charged at 350 INR per day and food to be billed extra.

Booking Confirmation:

Booking to be confirmed only when minimum 50% payment is realized with ZeroStay Nest N Trek.

Cancellation Policy

  • All bookings to be charged at 10%.
  • Cancellations made between 15-28 days of Check-in date will incur 25% cancellation charge of the total package cost.
  • Cancellations made between 8-15 days of Check-in date will incur 50% cancellation charge of the total package cost.
  • Cancellations made in the last 7 days prior to Check-in date will incur 100% cancellation charge of the total package cost. No Show also incurs a 100% cancellation of the total charge.
  • Taxes (if applicable) not to be refunded in any case.
  • Refund amount to be processed in 10 business days from Check-in date.
  • Cancellation request needs to be made via email — zerostay@yahoo.com.